Returns & Exchanges

At GRUV, we stand behind the quality of our products and offer a 30-day window for returns or exchanges on all eligible items. We want to ensure you are completely satisfied with your purchase, providing a seamless process for every customer.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.